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Real Time News!

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For up to the minute practice news and alerts please follow us on Facebook;

http://www.facebook.com/GuildownsGroupPractice

and Twitter

@guildownsgp  

Phone lines 

We apologise if you have difficulty contacting us by phone. We have been experiencing problems with our system, also high call volumes. We are working with our system suppliers to resolve these issues.

Advice about a minor ailment or run out of repeat medication?

If you have run out of your regular repeat medication or need advice about a minor ailment please contact your local community pharmacy.

Annual reviews for chronic conditions

If you have a chronic condition such as asthma, COPD or diabetes then we have changed the way we will be inviting you for review. From April 2014 your annual review will be due in the month of your birthday.

Results

Please phone for results between 2 and 4pm.

Parking at Wodeland Avenue

The car park at our Wodeland Avenue site is often full and we need to reserve space for our staff. Please note that patients can park on the road directly outside free for up to 2hrs.

Contact details

Please let us know of any change in your contact details by completing the online form at the bottom of the home page.

Emergencies  

In the case of a life-threatening problem, dial 999 for an ambulance.  It is now advisable for anyone suffering acute, severe chest pain (especially if associated with sweating, pain in the neck or left arm or faintness) to dial 999. Any suspected "heart attack" is better dealt with directly by the paramedics in the Surrey Ambulance service.  The nearest casualty department is at the Royal Surrey County Hospital (01483) 571122
 

red_pills_bottleRepeat Prescriptions

We are moving to a new method of requesting repeat prescriptions using the same website for other online services. You can register on line or at the surgery. (If registering on line you will be required to confirm your identity at the surgery).

Click here to request a prescription online or to register for the NEW system

Please note that the prescription request link at the top of the page is for the old system of requesting prescriptions which we hope to phase out in the next few months. When using the old system and you wish to collect from a pharmacy please ensure you have stated which pharmacy and note that not all pharmacies collect prescriptions from all sites.

Alternatively -

You can request your repeat medication by indicating the items you require on the tear-off slip of your prescription, and posting it to us or handing it in at the practice reception.

If you enclose a stamped self addressed envelope we will post your prescription to you.

Medication Reviews: Patients on repeat medication will be asked to see either a doctor,  or practice nurse at least once a year to review these regular medications.

Please allow two full working days between requesting and collecting your medication.

We are unable to accept repeat medication requests over the telephone.

 
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