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When We Are Closed

out_of_hoursMedical help outside surgery hours

If you require urgent medical advice or attention out of surgery hours, you have two options.

  1. call 111. This service is staffed 24 hours a day
  2. phone through to the practice on our normal number. The call will be automatically diverted to the out of hours service.
  3. visit an NHS walk-in centre
    Woking - Woking Community Centre - Heathside
    Mon-Fri: 07:00 - 22:00; Weekends and Bank Holidays: 09:00 - 19:00.

In a medical emergency, telephone 999 (or 112) and ask for an ambulance, regardless of whether the practice is open or closed. If you are not sure if it is an emergency, and have enough time we would recommend contacting NHS direct on 0845 4647 out of hours. 

Phone - 111 

This is a 24-hour service provided by the NHS for all non-urgent medical advice/treatment.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

"Choose Well"

This leaflet is a useful guide to available services in Surrey:

"Feeling Unwell - Choose well in Surrey"

Or, click on this link to help you find the right NHS service in your area for the most appropriate treatment:



Real Time News!


For up to the minute practice news and alerts please follow us on Facebook;

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Dr Couper

has now retired.


It has been brought to our attention that patients may have received emails claiming to be from either specialist consultants or cancer research. These emails should not be opened - please see the link for further information.

Annual reviews for chronic conditions

If you have a chronic condition such as asthma, COPD or diabetes then we are changing the way we will be inviting you for review. From April 2014 you will be due your annual review in the month of your birthday.

Patient Survey

We have now closed our Patient Survey and will soon be publishing our report. The results can be viewed by clicking the link on the right hand side of the page. 

Shingles vaccination

We are offering shingles vaccinations according to the government programme. If you were aged 70 or 79 on 1/9/2013 you may be eligible.


Please phone for results between 2 and 4pm.

Parking at Wodeland Avenue

The car park at our Wodeland Avenue site is often full and we need to reserve space for our staff. Please note that patients can park on the road directly outside free for up to 2hrs.

Telephone lines

We have been experiencing an unusually high volume of calls which has meant some patients have had difficulties contacting us. Please note that you can book, change and cancel appointments on line.

New on line appointments service

We have moved to a new appointments system. Patients currently registered with our online booking system will need to re-register for the new system. Appointments can be made and cancelled using this system. Please go to the appointments section for details. Note that you can register for this service on line.

Whooping cough vaccination for pregnant women 

We offer whooping cough (pertussis) vaccination for pregnant women according to government advice. Click here for further information.

Patient Choice Scheme 

We are participating in the national Patient Choice Scheme providing certain services to patients registered in the pilot areas.

Contact details

Please let us know of any change in your contact details by completing the online form at the bottom of the home page.

In the case of a life-threatening problem, dial 999 for an ambulance.  It is now advisable for anyone suffering acute, severe chest pain (especially if associated with sweating, pain in the neck or left arm or faintness) to dial 999. Any suspected "heart attack" is better dealt with directly by the paramedics in the Surrey Ambulance service.  The nearest casualty department is at the Royal Surrey County Hospital (01483) 571122

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesDepartment of HealthThis site is brought to you by My Surgery Website